I need my funds urgently – what do I do now?

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• How do I withdraw the funds that have been raised?

  How do I withdraw the funds that have been raised? Once you receive your first donation, we will get in touch with you to: 1. VERIFY your campaign (you can read more here about what this involves) and then: 2. Ask you for your banking details Once ...

• My campaign originally stated that I want BackaBuddy to administer the funds. I want the funds to be paid into my bank account. What must I do?

  My campaign originally stated that I want BackaBuddy to administer the funds. I want the funds to be paid into my bank account. What must I do?An email will need to be sent to your donors explaining why you would like the funds to be paid into your ...

• When will I receive the funds that have been raised?

  When will I receive the funds that have been raised? BackaBuddy makes payments on a monthly basis. Once your campaign has been verified, funds raised via the platform for the calendar month are paid out on the 10th day of the following month (less ...

• What supporting documentation do I need to provide?

  What supporting documentation do I need to provide? Please provide any documentation that could explain your fundraising target or legitimise your campaign in any way. All the documents you submit should be in colour (ideally), readable, and ...

• Can the funds not go directly into our account?

  Can the funds not go directly into our account? BackaBuddy works with multiple payment gateways eg. EFT, Paypal, etc. The funds are first collected in BackaBuddy’s account and upon clearing any refund requests/chargebacks and successful verification ...