How do I report a fundraiser that seems fraudulent?

How do I report a fundraiser that seems fraudulent?

How do I report a fundraiser that seems fraudulent?

It’s our constant endeavour to ensure that BackaBuddy is the safest and most secure platform for everyone involved. In case we come across a fundraiser that isn’t transparent or that has been created with malicious intentions, we take the instant necessary action.

Although we have thousands of fundraisers created on our platform every month, and despite all our vetting measures, some fraudulent fundraisers slip through. So, we have decided to enlist your help to locate cases of fraud on our platform.

If you come across such a campaign, we request you to kindly report it to us along with evidence to support your claim. Our team will look into it immediately and ensure there’s a swift resolution to the issue.

The following are instances in which you should report a fundraiser:

  • The campaign creators is misleading about their identity

  • The campaign creator is misrepresenting their relationship to the beneficiary of the fundraiser

  • The campaign creator is raising funds in the name of someone without their consent

  • The campaign creator is posting false statements in the fundraiser or statements inciting violence

  • The campaign creator is posting personal information eg. number, address, illness, photos, documents, etc. of an individual without their consent

  • The campaign creator is using copyrighted material in a fundraiser

  • The campaign creator is committing a violation of the POPI Act  

To formalize your complaint, please highlight your concerns in writing, and provide any evidence or screenshots you might have to validate your unease.  Please provide us with the campaign link and email queries@backabuddy.co.za.  This will then be sent to our customer support team to investigate further and take the necessary actions.

    • Related Articles

    • How does BackaBuddy work?

      How does BackaBuddy work? BackaBuddy is South Africa’s leading donation crowdfunding platform which is designed to help you create online campaigns to raise funds for causes you are passionate about. You can quickly and easily create a fundraiser on ...
    • Does BackaBuddy offer any funding to charities or individuals?

      Does BackaBuddy offer any funding to charities or individuals? As a non-profit organisation, BackaBuddy is unable to offer any form of financial support, loans or grants to charities or individuals. BackaBuddy provides a secure, online donation ...